At Cumbre.com.au we recognise the importance of your personal information. We appreciate that you may have concerns about your privacy and about the confidentiality and security of your personal information that it may be required to collect.

New privacy laws applied to the private sector from 21 December 2001 as a result of the Privacy Amendment (Private Sector) Act 2000. These laws regulate among other matters, the way organisations collect, use, disclose, keep secure and give people access to their personal information. Cumbre.com.au is currently exempt from compliance with the Privacy Act, however, has taken steps to ensure that it is handling your information in accordance with the principles of it.

Cumbre.com.au advises it will only collect information that is necessary to provide a service to you.

1. What Personal Information does Cumbre.com.au collect?
The types of personal information that Cumbre.com.au records will depend on your usage of our site. If you enter our member area or send us an email, Cumbre.com.au will record information that may differ from the information Cumbre.com.au collects if you simply visit our site.

i. Your account:
If you pay your account online, Cumbre.com.au requires you to provide your account details and credit card details in order to process the payment. If you make an online query about your account you will be required to provide your account details, password and contact details so that your enquiry can be resolved as soon as possible. Generally Cumbre.com.au will invoice you and arrange for an electronic funds transfer or cheque as payment of an invoice. Only in pre arranged circumstances will online accounts be set up.

ii. Other requests:
You can use the online forms for a number of other purposes such as to request further information about other Cumbre.com.au products and services. In order to process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact information and information about any existing account. If you send us an email request, we will ask for similar information. We require this information to process your request and to improve the services we provide to you.

When you are carrying out a transaction or simply making a query, Cumbre.com.au may also ask for information such as details about yourself or your company in order that Cumbre.com.au can better tailor its services or products to your needs and to provide you with information about a range of Cumbre.com.au services or products you might be interested in.

Cumbre.com.au may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide Cumbre.com.au with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered. It will always be clear whether the information requested is mandatory or voluntary.

iii. Navigation Information:
Each time you visit Cumbre.com.au's web site, anonymous navigation information is collected by our servers. This information includes:

the type of browser and operating system you are using;
the address of the referring site (ie the previous site you had visited) and the website you leave our site to visit;
the date and time of your visit;
your server's IP address (a number which is unique to the machine); and
the address of the pages you accessed.

This provides Cumbre.com.au with information about how the web site is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

In addition, Cumbre.com.au's web site, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the website when you return to visit the site and identifies the previous requests your browser has made. This allows the site to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies it is likely that you can disable their use by altering the security settings on your web browser however this may impede your ability to use parts of the site (for example, the shopping trolley). Your web browser might also contain a mechanism that warns you that a site you are visiting makes use of cookies.

Apart from this, Personal information collected at this site will not be disclosed to third parties.

2. Access and Correction
Once you have registered as a Cumbre.com.au customer, you may access your account details and correct your personal information, by logging into your Cumbre.com.au Customer Account.

3. Are personal account details safe?
Cumbre.com.au strives to protect your personal information during its transmission. Customer account information provided through this site is held in a secure server environment behind Cumbre.com.au firewalls.
Cumbre.com.au's secure server software (SSL) provides a much higher level of security than the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your name and address, so that it cannot be read as the information travels over the Internet. While Cumbre.com.au maintains the highest possible standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be absolutely guaranteed as secure.

4. Are personal account details stored safely
Cumbre.com.au takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data. Cumbre.com.au only permits your details to be accessed by authorised personnel.

5. Opt-out/Removal of personal details
If you have subscribed to our mailing list or newsletter service you may send us a note with unsubscribe as the subject. Please ensure that the email address you send from is the one you wish to unsubscribe from our services. If you are mailing from another email address please include the email you wish to unsubscribe from our web services. If you have any difficulty in unsubscribing, please email office@cumbre.com.au

6. Links to other sites
Cumbre.com.au provides links on its website to other sites. These sites may have different privacy policies than those of Cumbre.com.au and you are advised to check the privacy policies on those sites.

7. Contacting Cumbre.com.au
Cumbre.com.au is concerned to ensure that your Internet experience is a safe and enjoyable one. If you have any questions or comments about this Privacy Statement you can contact Cumbre.com.au at:

Cumbre.com.au customer service on:
Telephone: 03 5439 6564
By email: info@Cumbre.com.au

8. Changes to this Privacy Statement
This Privacy Statement may change from time to time. Any changes to Cumbre.com.au's Privacy Statement will be highlighted in this area from time to time.

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